JOIN OUR TEAM

Develop comprehensive project plans that outline scope, goals, deliverables, resources, budget, and schedules. Utilize project management methodologies such as PMP from PMI, Agile SCRUM and KANBAN with the aid of project management software like Jira, Artificial Intelligence, Google docs and Microsoft Suite. Set the standard operating procedures for the team to follow. Lead, coach, and motivate project team members and influence them to take positive action and accountability for their assigned work.

Allocate project resources efficiently, including human resources, budget, and technology to ensure project success. Identify, assess, and manage risks and issues that could impact project delivery. Develop contingency plans, when necessary. Communicate effectively with all stakeholders, providing regular updates on project progress, changes, and issues. Manage stakeholders' expectations and ensure project alignment with business objectives.

Ensure that all project deliverables meet quality standards and are delivered on time. Implement quality control processes throughout the project lifecycle. Monitor and control project finances, ensuring the project stays within budget while meeting its objectives. Maintain thorough project documentation including project plans, schedules, risk logs, change requests, and post-project reviews. Manage changes to the project scope, schedule, and costs using appropriate verification techniques to keep projects on track. Conduct sessions to discuss the lessons learned post-project to document successes, challenges, and areas for improvement for future projects.

We are seeking a skilled Zoho CRM Expert to optimize our customer relationship management processes and drive business growth through effective CRM implementation and management. The ideal candidate will have extensive experience with Zoho CRM platform and a proven track record of implementing CRM solutions that enhance customer engagement and streamline business operations.

Configure, customize, and maintain Zoho CRM to meet specific business requirements and workflows. Develop and implement automated processes, custom fields, modules, and workflows to optimize sales and marketing operations. Integrate Zoho CRM with other business applications and third-party tools to create a seamless data flow across platforms. Provide training and support to end-users, ensuring effective adoption and utilization of CRM features.

Generate comprehensive reports and dashboards to provide insights into sales performance, customer behavior, and business metrics. Maintain data integrity and quality within the CRM system, implementing data cleansing and validation processes. Stay current with Zoho CRM updates and new features, evaluating their potential impact on business operations and implementing beneficial enhancements.